Privacy Policy
Privacy Policy
At Bear Lake Coffee Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and mobile applications (collectively referred to as "Sites"). By using our Sites, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree to this Privacy Policy, please refrain from using our Sites or providing us with any personal information.
Information Collection
We collect two types of information that identify you as an individual ("Personal Information"):
Information You Provide: This includes contact details (such as name, email, telephone number, shipping, and billing address), login and account information, personal details (like gender, hometown, date of birth, and purchase history), and payment or credit card information. You provide this information when you sign up for our email list, place an order, communicate with us via email, register for an account, or participate in promotions, surveys, or contests.
Automated Information
This category includes data collected through automated means when you visit our Sites. It encompasses your IP address, unique device identifiers, browser characteristics, device characteristics, operating system, language preferences, referral URLs, information on actions taken on our Site, dates and times of visits, and pages accessed on our Site.
We may use cookies and pixel tags to collect this information, which allows us to track user behavior and improve your experience on our Sites. You can adjust your browser settings to refuse cookies, but please note that some features of our Sites may not be accessible without cookies.
Information Use
- We use your Personal Information in the following circumstances:
- With your consent.
- To fulfill a contract with you (e.g., processing orders).
- For our legitimate interests and not override your fundamental rights.
- To comply with legal or regulatory obligations.
Information Sharing
We may share your Personal Information with outside individuals and companies to offer you our products and services and maintain our Sites. These third-party service providers may include customer information management, email distribution, direct marketing, data storage and analysis, fraud prevention, customer service, order fulfillment, and delivery services. We require these parties to maintain confidentiality and use the information solely for fulfilling their obligations to us.
In case of business transitions such as mergers, acquisitions, or asset sales, your Personal Information may be disclosed as part of the negotiation or transaction process.
Additionally, we may disclose your Personal Information when legally required, to cooperate with law enforcement investigations, to protect against misuse or unauthorized use of our Sites, or to safeguard our rights, property, or safety, and the rights, property, or safety of others.
Advertising and Analytics
We may engage in remarketing and retargeting activities through third-party advertisers to display our products and services on other websites and mobile applications. These advertisers may use automated technologies (like cookies) to track your online activities across various websites and apps to tailor advertisements to your interests.
Our Sites use Google Analytics and associated tracking technologies to optimize our online advertising efforts and display relevant ads on other sites you visit.
Your Privacy Choices
- You can control how your Personal Information is used in the following ways:
- Adjust your browser settings to refuse cookies or be alerted when cookies are sent.
- Opt-out of email promotional offers by clicking the "unsubscribe" link in our emails, updating your preferences in your account, or checking the relevant box during data collection.
- Opt-out of receiving targeted advertisements from us.
- Review the privacy policies of third-party sites and apps, as their practices may differ from ours.
California Residents
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. If you wish to submit a request pursuant to Section 1798.83, please contact Bear Lake Coffee via email at orders@bearlakecoffee.com.
Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of Georgia and the United States without regard to conflict-of-law provisions. Any dispute must be addressed in writing to the other party, and the parties will make a good-faith effort to resolve the dispute before resorting to formal arbitration.
Contact Us
If you have any questions about your privacy or security on our Sites or wish to update your Personal Information, please email us at info@bearlakecoffee.com.
Bear Lake Coffee commits to this environmental policy and will continue to improve its environmental outcomes at the highest level set in this industry.