We roast each bag of coffee to order within three business days of your order placement. You can expect your order to arrive 2-4 days later. You will receive an email from us when your order has shipped and it will also include the tracking information. Orders shipped using USPS Priority mail.
FAQ
Coffee Questions
- When will my order roast/ship?
- How do I brew my coffee?
- What do I do if my order arrived damaged or if i received an incorrect order?
- What if I am not completely satisfied with my order/coffee?
When will my order roast/ship?
How do I brew my coffee?
Curious about how to brew your coffee? Check our brew guide here.
What do I do if my order arrived damaged or if i received an incorrect order?
Please email us at orders@bearlakecoffee.com or text/call 715-903-6006 with your name and order number and a description of the issue you’re experiencing and we will send you a correct, replacement order! Once a shipment leaves Bear Lake, it is out of our control on if it arrives in tact or ontime, but rest assued, if your order does not arrive or is damaged, we will completely replace your order at no charge to you!
What if I am not completely satisfied with my order/coffee?
At Bear Lake Coffee Co. We want to make sure you are 100% satisfied with your purchase. If you aren’t 100% happy, we will refund your money! 😊 Just email orders@bearlakecoffee.com or text/call 715-903-6006 and we will get your refund issued.
Subscriptions
- How do I change the frequency of my subscription?
- How do I cancel my subscription?
- How do I update my billing/shipping information?
- How do I receive my 10% discount on my subscription?
How do I change the frequency of my subscription?
To change the order frequency of an existing subscription, Just email orders@bearlakecoffee.com or text/call 715-903-6006 and we will get your subscription updated.
How do I cancel my subscription?
To cancel a subscription, please follow these steps:
- Log in to your account.
- Select the my account icon in the upper right-hand corner.
- Select Manage Subscription.
- Select See more Details.
- Select Cancel Subscription.
How do I update my billing/shipping information?
To update the shipping or billing details of an existing subscription, please follow these steps:
- Log in to your account.
- Select the my account icon in the upper right-hand corner.
- Select Manage Subscription.
- Select See more Details
- Select product shipping information to change address.
- Select payment details to update payment information.
Once the shipping or billing details have been updated, all future recurring orders will automatically reflect this new information
How do I receive my 10% discount on my subscription?
When you become a subscriber, you will atuomatically be given a 10% recurring discount. There are no additional steps you need to take. Sit back, enjoy your discount and your coffee!
