We roast each bag of coffee to order every Thursday and ship immediately after. You can expect your order to arrive 2-4 days later. You will receive an email from us when your order has shipped and it will also include the tracking information.
FAQ
Coffee Questions
- When do you roast?
- How do I brew my coffee?
- What do i do if my order arrived damaged or if i received an incorrect order?
- What if i am not completely satisfied with my order/coffee?
When do you roast?
How do I brew my coffee?
What do i do if my order arrived damaged or if i received an incorrect order?
Please email us at orders@bearlakecoffee.com or text/call 715-903-6006 with your name and order number and a description of the issue you’re experiencing and we will send you a correct, replacement order!
What if i am not completely satisfied with my order/coffee?
At Bear Lake Coffee Co. We want to make sure you are 100% satisfied with your purchase. If you aren’t 100% happy, we will refund your money! 😊 Just email orders@bearlakecoffee.com or text/call 715-903-6006 and we will get your refund issued.
Subscriptions
- How do I change the frequency of my subscription?
- How do I cancel my subscription?
- How do I update my billing/shipping information?
- How do I receive my 10% discount code for merchandise for being a subscriber?
How do I change the frequency of my subscription?
To change the order frequency of an existing subscription, Just email orders@bearlakecoffee.com or text/call 715-903-6006 and we will get your subscription updated.
How do I cancel my subscription?
To cancel a subscription, please follow these steps:
- Log in to your account.
- Select the my account icon in the upper right-hand corner.
- Select Manage Subscription.
- Select See more Details.
- Select Cancel Subscription.
How do I update my billing/shipping information?
To update the shipping or billing details of an existing subscription, please follow these steps:
- Log in to your account.
- Select the my account icon in the upper right-hand corner.
- Select Manage Subscription.
- Select See more Details
- Select product shipping information to change address.
- Select payment details to update payment information.
Once the shipping or billing details have been updated, all future recurring orders will automatically reflect this new information
How do I receive my 10% discount code for merchandise for being a subscriber?
When you subscribe, you will automatically be sent an email with your discount code. You will also receive a text from us with the code. If you ever misplace this code, please email or text our team and we will send it right over.
